FAQs

How can you contact us?

You can reach out to us anytime via email valrantstore@gmail.com

Do you ship worldwide?

Yes 

Where do we ship from?

China 

Can I change or cancel my order?

Since we try to fulfill order as soon as possible changes must be requested within 12 hours of your purchase after 12 hours changes will be denied. You can return after receiving item 

What payments do we accept?

We accept all major credit cards VISA, Mastercard, AMEX

When will my order be process?

From Monday-Friday working hours. Might be a delay during busy seasons and holidays Orders will be processed within 1-3 business days from the order date 

How long will it take to get my order?

Due to high demand order may take 2-4 weeks to arrive 

What if I don't receive my order?

If you don't receive your order within 30 days of shipping you're eligible for a full refund